On the CII blog I recently wrote a summary of some of the current thinking on new models of IT outsourcing, and particularly ideas around socially responsible outsourcing.
This discussion stems from recent discussions that took place at the University of Manchester workshop on IT Sourcing and development.
The idea of this workshop was to revisit IT outsourcing which has become a significant industry and employer in some countries. This particularly comes in the context of growing interest in ‘impact outsourcing’, the idea that IT outsourcing can be designed to include substantial social as well as economic goals.
Here I wanted to summarise what I saw as some of the key discussions, and what it implies for our future work on outsourcing and micro-work in sub-Saharan Africa.
See full article on the CII blog